Bilingual Pre Approval Specialist Job at CrossCountry Mortgage, Phoenix, AZ

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  • CrossCountry Mortgage
  • Phoenix, AZ

Job Description

Seeking a Bilingual Pre Approval Specialist in Phoenix, AZ, US The ideal candidate must be customer service-oriented with a background in client support. Responsibilities involve working closely with borrowers to assess credit, evaluate income, and utilize LP and DU systems. Duties include gathering initial documentation and organizing files for Processing. The perfect candidate thrives in a dynamic environment, excels at multitasking, and showcases exceptional time management skills. Responsibilities:

  • Taking incoming lead calls and scheduling appointments for the Loan Officer
  • Various other tasks assigned by the Loan Officer to support the team
  • Managing the Loan Officers calendar
  • Running LP and DU
  • Pre-qualifying borrowers upfront
  • Gathering initial documentation and putting together a complete file to submit to Processing
  • Doing a full pre-underwrite of the file
Qualifications:
  • Must have a minimum of 3 years of experience in the mortgage industry
  • Knowledge of Encompass software is advantageous although not mandatory
  • Proficient in running LP and DU for loan processing
  • Skilled in pre-qualifying borrowers and organizing loan files
  • Positive and team-oriented attitude is essential
  • Fluency in Spanish is a requirement
  • Dedicated to providing exceptional customer service and satisfaction
About Company: CrossCountry Mortgage is more than a mortgage! When we started in 2003, our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers — meeting their needs, being there every step of the way, and making homeownership dreams possible and affordable. We’re continuing to expand our nationwide footprint, and we’re not stopping any time soon! Come join a smart company that will help you grow both personally and professionally. With the best leadership team in the industry and competitive pay/benefits, CrossCountry offers the full package.

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