Claims Insurance Adjuster APD - Hybrid Job at Randstad, Syracuse, NY

  • Randstad
  • Syracuse, NY

Job Description

Job Description

Job Description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. Hanover lives their values every day, demonstrating they CARE through their values, ESG initiatives and IDE journey. The Claims team is currently seeking an experienced Auto Adjuster to join in their Worcester MA - Richmond, VA - Itasca, IL or Howell, MI office location. The Hanover Insurance Group has adopted a Hybrid work model that is 3 days in office, 2 days remote. This is a full time, exempt role. POSITION OVERVIEW: Responsible for the investigation, negotiation, and resolution of claims in accordance with policy provisions, business expectations, and jurisdictional requirements. Includes the input of claim data and guiding insureds and claimants through the claim process and options.


  • Have or secure and maintain appropriate state adjuster license(s) and continuing education credits.
  • Work within specific limits and authority on assignments of moderate technical complexity.
  • Use discretion and independent judgment in claim handling
  • Possess functional knowledge and skills reflective of fully competent practitioner.
  • Investigate, analyze, evaluate, and negotiate claims of minimal to moderate complexity.
  • Be responsible for some to all aspects of each claim, including informal hearings, arbitrations and small claims litigation and maintaining a high level of productivity, confidentiality, and customer service.
  • Implement and coordinate the most effective management techniques to mitigate loss and expense payments.


  • Investigations
  • Written Communication
  • Verbal Communication
  • Problem Solving
  • Licensing
  • Organizational Skills
  • Time Management


  • Years of experience: 2 years
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

Job Tags

Permanent employment, Full time, Temporary work, Work experience placement, Remote job,

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