Hotel Night Auditor Job at Hotel Felix, Chicago, IL

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  • Hotel Felix
  • Chicago, IL

Job Description

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

•Complete additional bookkeeping, administrative, and accounting procedures as requested
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Provide exceptional service to all hotel guests during their stay
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Qualifications

•Diploma or equivalent from high school is required; some college is desired
•Great communications. and excellent customer service skills are required
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•Requires a flexible schedule that allows for overnight shift hours
•Must be computer proficient; experience with accounting or reservation software is a bonus

Job Tags

Flexible hours,

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