Job Description
Client Support Specialist I - isolved
Paragon Payroll is a leading national provider of payroll, compliance, and HR solutions for businesses of all sizes. Designed and packaged to each client's needs, our comprehensive offering includes payroll processing; tax and wage garnishment administration; timekeeping; job/applicant tracking and digital onboarding; HRIS; and benefit administration. Our extensive partner network provides unparalleled access to a wide choice of integrated solutions for group health benefits; 401(k); and pay-as-you-go workers compensation programs. Customized, attentive, and responsive customer service is our working methodology for success and distinguishes us in the industry.
At Paragon our mission is to provide top notch experiences for our customers. We know that no two businesses are the same and our comprehensive Human Capital Management Solutions address the unique needs of our customers and employees.
What you'll Do
As a Client Support Specialist, you will provide exceptional customer support to an assigned client base. You will be responsible for managing and resolving day-to-day Payroll, HR, Benefit, Timekeeping, and technical support issues. Work will be completed via call center and email ticket environment. This is a remote non-exempt position.
Responsibilities:
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Desired Qualifications:
This job description is not intended to be all inclusive; the Client Support Specialist also performs other reasonably related business/job duties as needed. Paragon may revise job duties and responsibilities as required to ensure that every member succeeds.
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