Job Description

Job Description

Job Description

Salary: $17hr - $19hr

About us

Integrity Medical Group provides a full range of medical services. We diagnose, treat and repair bones, joints and connective tissue involved with muscle and tendons.

We provide the care and treatment plans where our patients can enjoy an active lifestyle and be proactive for good health.

The New Patient Care Associate plays a critical role in our field operations by hosting the front lobby welcoming patients, checking patients in/out while verifying information (following HIPPA guidelines). The ideal candidate is responsible for accurately scheduling and verifying appointments for our medical practice. This candidate will have experience handling high volume calls, managing patient schedules per plan of care, and scheduling follow up medical appointments. This candidate will also demonstrate excellent phone etiquette. This role is required on-site. Pay Rate is based on experience in a medical office or clinical setting. Applicants without the minimum experience will not be considered.

This role requires previous experience in a medical office or hospital due to the nature of the business. 

Bi-lingual highly preferred but not required. Experience working with eClinical Works a bonus!

Performance Expectations:

• Demonstrate a strong attention to detail and a commitment to customer service throughout the scheduling process.
• Passionate about offering exceptional patient experiences; demonstrates empathy
• Critical problem solving skills required; proactive in all aspects
• Demonstrates skills in accuracy and multitasking while working to impact progress within the daily workload and adhere to internal deadlines.
• Demonstrates a high comfort level in working with large volumes of data.
• Maintains confidentiality when managing patient data (HIPPA Guidelines)
• Professionally communicates with patients via phone or email.
• Ask questions and listens attentively in order to better serve potential new patients.
• Knowledge of medical terminology.
• Must be a team player and able to demonstrate positive communication skills

Job Type: Full-time

Salary: $17.00 - $19.00 per hour - Pay Rate is determined by experience level 

Experience:

• Medical office: 6 months (Required)

Benefits:

• Health insurance
• Dental insurance
• Life insurance
• Paid time off - 12 Days of PTO Annually 
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Winter Park 32789: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have experience using eClinicalWorks?
• Are you bi-lingual and if so which language?
• What specific skills do you have that would make you the obvious choice for this role?

Job Tags

Similar Jobs