Samples Picker/Packer Job at Thibaut Inc, Charlotte, NC

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  • Thibaut Inc
  • Charlotte, NC

Job Description

Job Description

Job Description

Position overview:

The position is responsible for:

  • Activities related to picking of sample orders.
  • Picking of orders accurately, efficiently, and according to customer requirements.
  • Maintaining inventory accurately and according to company policies.
  • Recognizing quality issues.
  • Escalating safety, quality and any other issues that may arise during the operation.
  • Meet or exceed any productivity standards.
  • Participate in all provided training.

Key Responsibilities:

  • Maintains a safe and clean work environment.
  • Safely operates any equipment, including, but not limited to, forklifts, man-up Order Picker, voice or RF picking equipment. Able to operate at heights of ~25’ high.
  • Responsible for picking sample orders accurately and in a timely manner.
  • Processes orders according to established department policies and procedures.
  • Partners with the internal teams, as needed, to meet and exceed customer’s service expectations.
  • Provides timely feedback to the company regarding service failures or customer concerns.
  • Maintains or exceeds the standards that have been set for the team, demonstrates commitment and is accountable for results.

Professional experience:

  • Prior experience pick/pack/ship operations.
  • Prior experience in textiles and wallcoverings preferred.
  • Familiar with inventory and warehouse management concepts and systems. Experience with RF picking, voice picking, or pick/put to light is preferred.
  • Strong math skills (addition/subtraction/dividing/fractions).
  • Able to distinguish colors and patterns (not color blind).
  • Able to lift up to 30 lbs.
  • Able to push and pull rolling carts and pallet jacks.
  • Able to stand/walk up to 8 hours per day.
  • Excellent computer skills, preferably in an AS400 or Infor environment.
  • Must be able to use MS Office especially Excel and Word.
  • OSHA Forklift Certified (Sit down forklift, man-up Order Picker). Able to operate and work at heights of ~25’ high.
  • Outstanding follow-up skills.

Personal traits:

  • Must be able to work flexibly within the distribution center’s hours, currently between 7am and 6pm eastern.
  • Team player with can-do attitude who loves interacting with people.
  • Excellent verbal and written communicator.
  • Effective use and management of time to accomplish goals and tasks.
  • Detail oriented. Ability to pay attention to the minute details of a project or task but can move very quickly.
  • Ability to maintain a calm and professional demeanor under pressure, in a fast-paced environment.
  • Proven ability to build an excellent rapport with fellow employees and customers.
  • Dependable, good work ethic, excellent attitude and inclination to exceed daily goals.
  • Acts with a sense of urgency, multitasks and can remains focused in a very busy environment.
  • A sense of urgency while researching thoroughly and providing regular pro-active updates so customers are well informed and updated regarding all open issues, and pending orders.
  • Customer/Client Focus - Passionate about helping customers.
  • Problem solving/analysis.
  • Self-motivated self-starter.

9a- 5:30p

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