Job Description
Are you a tech-savvy problem solver who enjoys working in a fast-paced environment? If so, we have an exciting opportunity for you! As a Systems Field Technician, you will be at the forefront of providing excellent onsite support and assistance to our valued customers. From deploying hardware to resolving help requests, you will play a crucial role in ensuring our customers have a seamless experience. If you thrive on delivering hands-on solutions and love the thrill of troubleshooting, join our team and let's create exceptional experiences together.
JOB SUMMARY
The Systems Field Technician role is to accurately and efficiently prepare and deploy customer hardware as well as perform onsite support and assistance for customers both internal and external. This includes receiving, prioritizing, documenting, and actively resolving end user help requests while on site at the customer’s location. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
PRIMARY RESPONSIBILITIES
MINIMUM REQUIRED EDUCATION & EXPERIENCE
PREFERRED EDUCATION & EXPERIENCE
Preferred Certifications:
ADDITIONAL ELIGIBILITY QUALIFICATIONS
TRAVEL REQUIREMENTS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform this position. Reasonable accommodation may be made to enable individuals with disabilities to perform job duties in accordance with state and federal law.
While performing the duties of this job, the employee is regularly required to walk, stand, lift or carry 25 pounds or less and repetitive movement (fine motor like typing, writing, keyboarding, filing). The employee frequently is required to reach shoulder height, above and below shoulder height, pull/push 50 pounds or less, lift or carry between 25 to 50 pounds, bend/stoop/crouch, and twist/turn. The employee is occasionally required to sit, climb, pull, push or carry over 50 pounds, crawl, and kneel.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
COMPANY BENEFITS
Locknet Managed It Services, an EO Johnson Company, offers a competitive compensation and benefits package. Benefits for full-time EO Johnson employees include:
HOW TO APPLY
Locknet Managed IT Services has an online employment application. In order to complete it, you need to apply for a specific position. All open positions can be found on our website at
If this is the first time you have applied for a position with Locknet, you will be asked to register. Returning applicants will only need to provide their email address and password.
ABOUT LOCKNET MANAGED IT SERVICES
Locknet Managed IT Services, an EO Johnson Company, is a top managed service provider (MSP) in the nation. With clients and offices throughout Minnesota, Wisconsin and Iowa, Locknet has supported technology strategies for companies for more than 30 years. Locknet’s world-class team is dedicated to making your network safe by providing a range of managed security and network management services, including technology assessments, firewall management, patching, desktop and server support, private-cloud backup and much more. Locknet is UCS/SOC 2 Type 2 Certified, ensuring the highest level of trust and peace of mind for their clients. Read more at
EQUAL EMPLOYMENT OPPORTUNITY
Locknet Managed IT Services, an EO Johnson Company, is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.
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